Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Charming hosts
Tranquil location
Room security
Limited dining options
8.0/10
Great
Rooms
8.0
Location
9.3
Service
8.6
Dining
7.6
Guest reviews
8.0/10
based on 10 reviews
8.4
8.4/10 based on 450 reviews
Roger
United Kingdom,
April
2024
8.0/10
The hotel offers large, clean, and comfortable rooms overlooking the garden. The friendly staff makes the stay enjoyable, although a bit gruff at times. The superb location in the center of a park, yet close to everything, adds to the appeal of the hotel. The dining experience is satisfying, with a good selection of food. While the facilities are excellent, some aspects remain the same each day.
Rooms
8.0
The rooms were large, clean, and comfortable, offering a pleasant stay despite some issues with the sliding door.
Service
7.0
The staff were friendly and welcoming, although occasionally a bit reserved.
Location
9.0
The location is superb, situated in a park yet close to all attractions and restaurants.
Dining
7.0
The dining experience was good with a variety of food options available each day.
Facilities
9.0
The facilities are excellent, providing a comfortable and enjoyable stay.
John
United Kingdom,
April
2024
7.6/10
The hotel is nestled in a lovely park, providing a peaceful retreat just a short walk from the city center. The rooms are comfortable, even with dormer windows, but lacking a standing shower. The service is delightful with charming hosts and two well-behaved dogs. The location offers a perfect blend of tranquility and easy access to key sights. The dining experience is nice but could offer more variety. Overall, a charming stay with some room for improvement.
Rooms
7.0
The rooms, although cozy, could not be locked with a key and lacked a standing shower.
Service
9.0
The service was provided by delightful and attentive hosts, accompanied by two lovely, well-behaved dogs.
Location
8.0
The hotel is located in a peaceful park, offering a quiet setting just a short walk from the bustling city center.
Dining
7.0
The dining options were nice, but could use a bit more variety to enhance the overall experience.
Facilities
7.0
The hotel's facilities were sufficient for a comfortable stay, although some areas could benefit from upgrades.
Charming hosts
Room security
Stephen
United Kingdom,
March
2024
9.0/10
The hotel is nestled in a tranquil oasis of green and calm in the heart of Brugge, offering a peaceful retreat just a short walk from the train station. The European-style breakfast surpasses expectations, while the friendly and accommodating service adds a personal touch to the stay.
Rooms
8.0
My room was roomy, clean, and tidy, overlooking the beautiful garden. The only downside was the very small size, making it a bit challenging to use the hand basin with the sliding door. However, this didn't detract much from the overall comfort.
Service
9.0
The staff here are top drawer, offering a warm welcome and even a quick tour on a city map upon arrival. They also made sure to remind me about taking my key for late nights out, which was thoughtful.
Location
10.0
The location is indeed the best in Brugge, close to Minniwater, a serene park with charming white buildings, and just a stone's throw away from the train station. Despite being centrally located, the hotel feels like a peaceful sanctuary.
Dining
9.0
The breakfast experience was superb, featuring a variety of delicious options that exceeded 'continental' standards, with everything from hot scrambled eggs and bacon to fresh fruit and pastries. A delightful start to the day!
Facilities
9.0
The facilities were excellent, including an outside garden that added to the peaceful ambiance of the hotel. Everything was well-maintained and contributed to a pleasant stay.
Mark
United Kingdom,
March
2024
8.2/10
The hotel offers cozy rooms with a nice garden view and convenient parking. The service is friendly and welcoming, providing a helpful city map. The location is superb for exploring the city on foot and enjoying nearby dining options. The dining experience is satisfactory, although more variety would be appreciated.
Rooms
8.0
The room was big, nice, and cozy, overlooking a quiet walled garden and featuring a king-size bed.
Service
9.0
The staff was friendly and offered a quick tour of the city map.
Location
9.0
The hotel is superbly located near the train station, providing a peaceful atmosphere close to key attractions and dining spots.
Dining
7.0
The breakfast was nice but could have offered a bit more variety.
Facilities
8.0
Facilities were good, providing a comfortable stay.
Frederick
United Kingdom,
March
2024
9.0/10
I had a wonderful stay at the hotel. The rooms were clean and comfortable, providing a cozy retreat. The service was attentive, and the staff went above and beyond to ensure a pleasant experience. The location was perfect, offering serenity yet close to key attractions. The dining options were delightful, exceeding my expectations. The facilities were top-notch, providing everything I needed for a relaxing stay.
Rooms
8.0
The room was spacious, somewhat dated but with all the comfort I needed to relax and enjoy the great weather outside.
Service
9.0
The staff was incredibly helpful, even going out of their way to assist me with getting a replacement safe key. Their kindness made my stay even more enjoyable.
Location
10.0
The hotel's location was perfect, just a short walk from the center of Bruges and key attractions like the Beguinage and Lake of Love. It offered peace and quiet while being conveniently close to everything I wanted to visit.
Dining
9.0
The dining experience was superb, with a variety of delicious options that catered to different preferences. The breakfast selection was impressive and kept me fueled for the day ahead.
Facilities
9.0
The hotel's facilities were excellent, providing all the amenities I needed for a comfortable stay. From relaxing in the lounge to enjoying the views, I had everything at my fingertips.
Roy
United Kingdom,
March
2024
8.0/10
The hotel offers comfortable rooms with good facilities, although the decor may need some updating. The service is friendly and welcoming. The location is peaceful yet near major attractions. The dining options are varied. Overall, a pleasant stay with some room for improvements.
Rooms
8.0
The room was large and comfortable, with screens on the windows to keep insects out.
Service
8.0
The staff were friendly and welcoming, including the adorable hotel dogs.
Location
9.0
The hotel is very historic and has a WOW factor with a huge old fireplace. It's a short walk from major attractions and the train station.
Dining
7.0
The breakfast was nice with a variety of options, but some aspects could be improved.
Facilities
8.0
The hotel has good facilities overall.
Robbie
United Kingdom,
January
2024
8.2/10
The hotel is a peaceful retreat with friendly service, overlooking a lovely garden. The rooms are comfortable and clean, although the bathroom is tiny. The location offers a perfect balance of tranquility and proximity to key attractions, and the dining options are satisfactory.
Rooms
8.0
My room was clean, tidy, and overlooked the beautiful garden, although the bathroom was a bit small. The shower head needed a better clean.
Service
9.0
The service was top-notch, with helpful and pleasant staff, including the adorable dogs at the reception desk that added to the charm of the place.
Location
9.0
The location is excellent, offering a peaceful setting while being just a short walk from key landmarks like Beginhof and Minnewater. Sitting in the garden during summer must be wonderful.
Dining
7.0
The dining experience was nice, with a substantial European buffet, although nothing too special. The view of the garden from the dining room was pleasant.
Facilities
8.0
The facilities were good overall. However, the issue with the door that couldn't close properly was a minor inconvenience.
George
United Kingdom,
November
2023
8.4/10
My stay at the hotel was truly enjoyable. The rooms were warm and clean, making it a homey and very comfortable experience. Although the bathroom was small, the spacious room offered stunning views of the surrounding gardens, park, and Lake Minnewater, creating a delightful ambiance. The service was friendly and welcoming, with small gestures like lending us an umbrella showcasing their kindness. The location was perfect, with a historic charm and close proximity to both the peaceful Minnewater Park and the vibrant city center. The dining experience, while nice, could have had a bit more variety. Overall, a great value for money.
Rooms
8.0
The rooms were warm and clean, making the stay very enjoyable and comfortable.
Service
9.0
The staff was friendly and welcoming, going the extra mile to assist us during our stay.
Location
10.0
The location was perfect, combining historic charm with convenient access to both tranquil surroundings and the city center.
Dining
7.0
The dining offered a good selection of dishes, but could have had a bit more variety for a richer experience.
Facilities
8.0
The facilities were adequate, providing everything needed for a comfortable stay.
James
United Kingdom,
October
2023
8.2/10
The hotel offers a good-sized room with very comfortable beds and a clean ambiance. The creaky floorboards added charm without disrupting our rest. The location is excellent in a quiet area yet close to main attractions, while the service was friendly and accommodating. The dining options were satisfactory, with a nice variety of food available.
Rooms
8.0
The room was large, comfortable, and equipped with screens at the windows allowing us to keep them open all day and night without worrying about insects. It could benefit from some decorating but was ultimately clean.
Service
9.0
The staff kindly assisted us by lending an umbrella and gave helpful advice for late-night outings. They were welcoming and even had two adorable dogs at the reception.
Location
10.0
The hotel's location is excellent, situated in the center of a park yet near all the key points of interest. It offers a peaceful atmosphere away from the tourist crowds but remains close to restaurants and attractions.
Dining
7.0
The dining experience was good with a nice selection of warm and cold food, fresh orange juice, and coffee available. The focus on seasonal and local products was appreciated.
Facilities
7.0
The hotel's facilities were satisfactory, providing the necessary amenities for a comfortable stay.
Great location
Room decoration
Maureen
United Kingdom,
June
2023
8.8/10
I was truly impressed by this hotel. The separate entrance really set this one apart, and stepping into the gorgeous room with lovely views of parkland from the windows was delightful. The service was friendly and helpful, and the presence of the two adorable dogs added a unique charm. The location is a real plus, being nice and quiet yet close to the city center. The dining experience was excellent with a variety of delicious choices. Overall, a wonderful stay with a few minor drawbacks.
Rooms
9.0
The rooms with lovely views of parkland were a true highlight of the stay.
Service
8.0
The staff was friendly and helpful, including the adorable dogs at the reception desk.
Location
9.0
The location was superb, offering a quiet haven near the city center with easy access to attractions.
Dining
9.0
The dining experience was excellent, offering a range of delicious options for a satisfying meal.
Facilities
9.0
The facilities were top-notch, enhancing the overall experience of the stay.
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